Showing posts sorted by date for query "natural user interaction". Sort by relevance Show all posts
Showing posts sorted by date for query "natural user interaction". Sort by relevance Show all posts

Feb 13, 2011

Wii Just Dance2 and Kinect Dance Central: UI and Usability Approaches; Challenges for Developing Accessible Games (revised)

I love to dance- I studied dance through college, and off and on as an adult.   I have a DDR (Dance Dance Revolution) game-floor pad somewhere in my attic gathering dust.  I'm ready for new challenges.


I'm planning on buying a couple new dance games for the Wii and the Kinect. There is more to this story, given my interest off-the-desktop, post-WIMP HCI (human-computer interaction), interactive multimedia and games, and a career as a school psychologist dedicated to young people with disabilities, I'm excited to see where new technologies, interfaces, and interactions will take us.


So what do the wise men of usability have to say about new ways of interacting with games and other applications?


"Kinect has many great design elements that clearly show that the team (a) knows usability, (b) did user testing, and (c) had management support to prioritize usability improvements, even when they required extra development work." -Jakob Nielsen


Jakob Nielsen, one of the godfathers of usability,  shared a few words of wisdom about the Kinect in his 12/27/10 Alertbox post: Kinect Gestural UI: First Impressions.  Although he did not review Dance Central, he concludes that the game he reviewed, Kinect Adventures, was fun to play, despite usability problems.


If this is a topic that interests you, I recommend you read Neilsen's post, and also take a look at which are outlined in the post.  Also take a look at recent essay Neilsen co-authored with Don Norman, another godfather of usability: Gestural Interfaces: A Step Backwards In Usability


Why is this topic important to me?
I have been involved in the Games for Health and Game Accessibility movement for many years.  Lately I've been exploring the OpenKinect project with an aim to create ways of making movement-oriented games accessible for young people with more complex disabilities.  For example, there is a need to have dance and movement games modified for students (and adults!) who need wheelchairs or walkers.  There are students who have milder mobility challenges who love to dance, and the current games don't address their needs.  Some of my students have vision or hearing impairments, too.  They deserve a chance to play things designed for the Kinect.

"OpenKinect is an open community of people interested in making use of the amazing Xbox Kinect hardware with our PCs and other devices. We are working on free, open source libraries that will enable the Kinect to be used with Windows, Linux, and Mac."

Note:  I currently work as a school psychologist with students up to age 22. My main office is adjacent to a large OT and PT room at Wolfe, a program for students who have special needs.   We just had a large interactive whiteboard installed in the room that is begging for us to connect it with the school's Wii,  and soon (we hope), a Kinect.   If we are going to use dance games to help promote healthy activities among our special students, the games need to be accessible for students with cognitive, motor, and other limitations.

FIRST STEPS
Although I can dance, I understand what the world is like through the eyes of many of the young people I work with who have motor coordination and sensory integration problems that interfere with their ability to  move and dance, let alone access fast-paced dance games on the Wii or Kinect. 


My initial plan is to look at what the new dance games might be like from the view of someone who doesn't know how to dance, and admits that they have "two left feet" - an perhaps, no sense of rhythm.  Where would I start?


Wii's Just Dance2 seems to offer some support for learning how to dance through the use of simple movement icons, in the form of outlined figures, that provide information about how to move with the dancer on the screen. As you can see from the video below, the gamer is provided with information about upcoming moves throughout the game.


I decided to take a look at Just Dance2's  MIKA "Big Girl" (You Are Beautiful) because some of the adolescent females I work with have weight concerns that interfere with their health. During the teen years, this can become a vicious cycle, resulting  in less movement, and less participation with peers in physical activities, such as playing dance games.  If a teen has depression as part of this mix, we know that exercise can help,  and a fun dance game might be a life-saver, in more ways than one.




The screen shots below show how the movement icons are used in the game:








I thought it would be useful to learn more about the story behind the making of JustDance2.
At 2:22, Alexia, the project's usability expert, makes her presence known. From what I can tell, she focused on aspects of the game that would make it more usable for non-dancers, including those with "two left feet", to play the game.  (I don't know if there was anyone consulted about accessibility concerns for the game.)


Kinect Dance Central
Dance Central uses a different approach when it comes to "teaching" people how to dance along through the game. It would be interesting to test out Dance Central and JustDance 2 with the same set of people to get a better feel for what works and what doesn't.  Below is a video that previews, in split-screen, the interaction that takes place in Dance Central:

Dance Central Full Motion Preview


In Dance Central, gamers are provided with information about the moves through icons that cycle up the right hand side of the screen.  The level of dance-coordination to keep up with the moves is challenging at times, even for people who are OK at dancing.  Players can select dances according to level of difficulty. 


Kinect Usability with Regular People

Steve Cable (CX Partmers) shared his team's look at usability issues related to the Kinect by testing several games, including Dance Central, with groups of people in his article, "Designing for XBox Kinect - a usability study".  The quote below is from the Steve's article:

"We’ve loved playing with the Kinect. There’s no doubt that the game play is lots of fun. In-game menus are a barrier to that fun. Kinect should allow players to move through menus quickly and compensate for inaccuracy.

We felt the Kinect would benefit from some standardised global controls – much like a controller uses the A button to select and the B button to move backwards. We also think it needs a more responsive pause gesture – one that doesn’t interfere with the user’s game play.

Most of our participants found the Dance Central menu to be more effective, more efficient and more satisfying to use. Here are our recommendations for designing a Kinect menu interface:
  1. Allow users to make selections through positive gestures, rather than timed positions
  2. Place options on a single axis to make them easier and quicker to select
  3. Allow users to control menus with the game pad if they prefer
  4. Use large easy to read text
  5. Don’t make users scroll through options unnecessarily – it takes too long
  6. Users will be distracted if used in a social setting – test your menus in a social context to see if they are prone to errors
  7. Avoid the cursor metaphor, it’s not what gamers are used to seeing in game menus, and makes it harder to implement alternative joypad controls"

Below are screen shots that provide examples of how the movement icons are displayed in Dance Central:







RELATED
Just Dance 2 Review: Get your body moving. No, really. Give it a shot.
Kexa MacDonald, 10/19/10







Jan 28, 2011

"Microsoft is Imagining a NUI Future". You can, too!

Microsoft is Imagining a NUI Future
Steve Clayton, Next at Microsoft Blog, 1/26/11


"Our research shows that the vast majority of people polled in both developed and emerging markets see great potential for NUI applications beyond entertainment. This is especially true in China and India, where 9 out of 10 respondents indicate they are likely to use NUI technology across a range of lifestyle areas – from work, education and healthcare, to social connections, entertainment and the environment. We believe that taking technology to the next billion can be aided by NUI – making technology more accessible and more intuitive to a wider audience". - Steve Clayton, Microsoft


The people at Microsoft don't own the concept!  I'm a member of the NUI Group (May, 2007) and SparkOn.  Both are on-line communities where you can find people who live and breathe NUI, learn about their work, and even share designs and code. If you are intrigued by NUI - as a designer, developer, or user, please join us.


Note: 
I've been an evangelist and cheerleader for the NUI cause for many years.  If you search this blog for "post-WIMP", "NUI", "multi-touch", "gesture", "off-the-desktop""natural user interaction", "natural user interface", or even "DOOH", you'll be provided with an overwhelming number of posts that include videos, photographs, and links to NUI-related resources, including scholarly articles.  There is a small-but-growing number of people from many disciplines, quietly working on NUI-related projects.


RELATED
Microsoft Plans a Natural Interface Future Full of Gestures, Touchscreens, and Haptics
Kit Eaton, Fast Company, 1/26/112
Rethinking Computing (video)
Craig Mundie, Microsoft
Interactive Touch-Screen Technology, Participatory Design, and "Getting It" - Revised
Touch Screen Interaction in Public Spaces:  Room for Improvement, if "every surface is to be a computer".

Dec 12, 2010

LM3LAB's Useful Map of Interactive Gesture-Based Technologies: Tracking fingers, bodies, faces, images, movement, motion, gestures - and more

Nicolas Loeillot, of LM3LABS, has been ahead of the natural user interaction/ interface game for many years as his company has expanded. He's done quite a bit of deep thinking about the work of his company, and has used this wisdom to create a nice concept map that describes how LM3LABS' solutions fit into the world of gesture-based control and interaction:




In my opinion, this chart would make a great template for mapping out other natural interaction applications and products!


Here is the description of the concepts outlined in the chart:


"If all of them belong to the “gesture control” world, the best segmentation is made from 4 categories:
  • Finger tracking: precise finger tracking, it can be single touch or multi-touch (this latest not always being a plus). Finger tracking also encompasses hand tracking which comes, for LM3LABS products, as a gestures.
  • Body tracking: using one’s body as a pointing device. Body tracking can be associated to “passive” interactivity (users are engaged without their decision to be) or “active” interactivity like 3D Feel where “players” use their body to interact with content.
  • Face tracking: using user face as a pointing device. It can be mono user or multiple users. Face tracking is a “passive” interactivity tool for engaging user in an interactive relationship with digital content.
  • Image Tracking: Augmented Reality (AR) lets users use images (flyers, real products, t-shirts, faces,…) to interact with digital content. AR can be markerless or marker-based. Markerless technology has advantages but marker-based AR is easier for users to understand. (Please note here that Markerless AR is made in close collaboration with AR leader Total Immersion)."  -LM3LABS
   If you are interested in this subject and want to view some good examples of off-the-desktop interfaces and interactions, take a look at the LM3LABS blog, as well as Nicolas Loeillot's Vimeo channel.  Also take a look at the sample of posts I've written about LM3LABS over the last few years - the links are at the end of this post.

I love LM3LABS' Interactive Balloon:

Interactive balloons from Nicolas Loeillot on Vimeo.


Interactive Balloons v lm3 labs v2 (SlideShare)



Background
I first discovered LM3LABS when I was taking a VR class and researching interactive, immersive large displays in 2005 or 2006.  Back then, there wasn't much information about this sort of technology.  A lot has changed since then!


I've learned quite a bit from watching LM3LABS (and others) grow, given my passion for postWIMP interactive technology and my commitment to blogging about this subject.   Nicolas has really worked hard in this arena.  As early as 2005, LM3LABS was working with Scala to provide "smart" interactive displays, and his company's applications have been supported by computer vision technologies for many years, allowing for gesture-based, or "touch-less" interaction, as demonstrated by the Catchyoo Interactive Table.  This application caught my eye back in early 2007, when I was working on projects for large interactive displays for my HCI and Ubicomp classes, and was thinking about creating a table-top application.


My hunch is that LM3LABS has set the foundation for further growth in the future, given the lessons they've learned by taking risks with postWIMP technologies over the past few years!


Previous Blog Posts Related to LM3LABS:
Interactive Retail Book (Celebrating history of Christian Dior from 1948-2010 (video)
Ubiq Motion Sensor Display at Future Ready Singapore (video)
Interactive Virtual DJ on a Transparent Pane, by LM3LABS and Brief Ad
LM3LABS' Catchyoo Interactive Koi Pond: Release of ubiq'window 2.6 Development Kit and Reader
A Few Things from LM3LABS
LM3LABS, Nicolas Leoillot, and Multi-touch
More from LM3LABS: Ubiq'window and Reactor.cmc's touch screen shopping catalog, Audi's touch-less showroom screen, and the DNP Museum Lab.


About LM3LABS
"Founded in 2003 by a team of passionate researchers, engineers, designers, and marketers from various international backgrounds, focused on fast transformation of innovation into unique products, LM3LABS is a recognized pioneer in computer vision-based interactivity solutions. Keeping a strong customer focus, LM3LABS' team of unique people pioneers new directions, explores new concepts, new technologies and new interactions.  Engaging, playful and magic, LM3LABS' products and solutions are always scalable and reliable"

info@lm3labs.com

Note to readers:
Over the past couple of years there has been an explosion of postWIMP technologies and applications, and with this pace, it has been difficult for me to keep abreast of it all. There is quite a bit I miss, given my full time job and daily life!

I welcome information about postWIMP interactive technologies and applications from my readers.  Due to time constraints, not interest, I am not always able to post about a topic as soon as I'd like.  That is OK, as my intention is not to be the first blogger to spread the latest tech news.  I like to dig in deep when I can and make connections between innovative, interesting technologies and the people and ideas behind them. 




Dec 9, 2010

Interested in the OpenNI Initiative? OpenKinect? To learn more, read Josh Blake's Interview of Tamir Berliner of PrimeSense




Josh Blake, Deconstructing the NUI, 12/9/10



Josh Blake recently interviewed Tamir Berliner, one of the founders of PrimeSense.  If you haven't heard, Microsoft's Kinect was based on work by PrimeSense, and licensed their technology. PrimeSense provides consumer electronics with natural user interaction capabilities. The good news is that the company recently released open-sourced middleware for natural interaction and depth-camera drivers. It will be interesting to see how this will play in the near future!




In the interview, Tamir discussed a number of topics related to postWIMP technologies.  He also announced the newly created  OpenNI, "an industry-led, not-for-profit organization formed to certify compatibility and interoperability of Natural Interaction (NI) devices, applications, and middleware."   It is good to see this level of support for the cause!


Here is a quote from the interview that I especially liked:

"I believe that till today the devices we’ve been using, made us learn greatly lot about them before we could use them and gain their value. I’m pretty sure everyone who is reading this has got at least 3 remotes sitting on his living room table, and at least once a week needs to help someone use their computer/media center/phone/etc. It’s time for that to change and it’s up to us, the technologists to make this revolution happen, it’s time for the devices to take the step of understanding what we want and making sure we get that, even without asking if it’s a trivial task as opening a door when we approach, closing the lights when we leave the room, even making sure we have hot water to shower with when we return from work or wake up in the morning, depends on what we normally do." -Tamir


RELATED
Here are a couple of videos from the OpenNI website that demonstrate OpenNI-compliant applications:

OpenNI-compliant real time skelton tracking by PrimeSense


OpenNI-compliant real time SceneAnalyzer by PrimeSense



FYI: 
Josh Blake is the author of the Deconstructing the NUI blog. Over the past couple of years, he's explored natural user interfaces and interactions through his work on applications designed for Microsoft Surface and Win7 with Windows Presentation Foundation.
About a month ago, Josh organized OpenKinect, an on-line community to support collaboration among people interested in exploring ways to use Kinect with PCs and other devices.  An example of this effort is the open source code, libfreenect, which includes drivers and libraries for Windows, Linux, and OS X. 


The Natural User Interface Revolution
Josh Blake, 1/5/09


Kinect for Xbox 360: The inside story of Microsft's secret 'Project Natal'  (long, but worth reading) David Rowan, Wired UK, 10/29/10


People of libreenect

OpenNI User Guide (pdf)

Dec 3, 2010

More gesture and multi-touch interaction! Windows 7 Navigation with Kinect; Product browser by Immersive Labs,

Here are a couple of new natural user interface videos.  The first video, by Evoluce, demonstrates gesture interaction/navigation in Windows 7 applications supported by Kinect. The second video, by Immersive Labs, shows multi-touch product browsing interaction on a large display.

Kinect Treatment of Windows 7, by Evoluce

Evoluce: Leading Surface Technologies


Immersive Labs - Multi-touch Product Browser

Immersive Labs

Nov 29, 2010

International Conference on Multimodal Interaction: ICMI 2011 Call for Papers

The information below was taken from the website for the 13th International Conference on Multimodal Interaction. I'm excited about the range of topics that the conference will cover.  I look forward to sharing more about the work of the members of this group on this blog in the future!  (I've highlighted the topics that interest me the most.)

INTERNATIONAL CONFERENCE ON MULTIMODAL INTERACTION CALL FOR PAPERS

The International Conference on Multimodal Interaction, ICMI 2011, will take place in Alicante (Spain), November 14-18, 2011, just after the ICCV 2011 (in Barcelona, Spain). This is the thirteenth edition of the International Conference on Multimodal Interfaces, which for the last two years joined efforts with the Workshop on Machine Learning for Multimodal Interaction (ICMI-MLMI 2009 and 2010). Starting in this edition the conference uses the new, shorther name.

The new ICMI is the premium international forum for multimodal signal processing and multimedia human-computer interaction. The conference will focus on theoretical and empirical foundations, varied component technologies, and combined multimodal processing techniques that define the field of multimodal interaction analysis, interface design, and system development. ICMI 2011 will feature a single-track main conference which includes: keynote speakers, technical full and short papers (including oral and poster presentations), special sessions, demonstrations, exhibits and doctoral spotlight papers. The conference will be followed by workshops. The proceedings of ICMI 2011 will be published by ACM as part of their series of International Conference Proceedings and will be also distributed to the attendees in USB memory sticks.


Topics of interest include but are not limited to:

  • Multimodal and multimedia interactive processing
    Multimodal fusion, multimodal output generation, multimodal interactive discourse and dialogue modeling, machine learning methods for multimodal interaction.
  • Multimodal input and output interfaces
    Gaze and vision-based interfaces, speech and conversational interfaces, pen-based and haptic interfaces, virtual/augmented reality interfaces, biometric interfaces, adaptive multimodal interfaces, natural user interfaces, authoring techniques, architectures.
  • Multimodal and interactive applications
    Mobile and ubiquitous interfaces, meeting analysis and meeting spaces, interfaces to media content and entertainment, human-robot interfaces and interaction, audio/speech and vision interfaces for gaming, multimodal interaction issues in telepresence, vehicular applications and navigational aids, interfaces for intelligent environments, universal access and assistive computing, multimodal indexing, structuring and summarization.
  • Human interaction analysis and modeling
    Modeling and analysis of multimodal human-human communication, audio-visual perception of human interaction, analysis and modeling of verbal and nonverbal interaction, cognitive modeling.
  • Multimodal and interactive data, evaluation, and standards
    Evaluation techniques and methodologies, annotation and browsing of multimodal and interactive data, standards for multimodal interactive interfaces.
  • Core enabling technologies
    Pattern recognition, machine learning, computer vision, speech recognition, gesture recognition.

Important dates

Workshops proposalMarch 1, 2011
Paper and demo submissionMay 13, 2011
Author notificationAugust 5, 2011
Camera ready deadlineSeptember 2, 2011
ConferenceNovember 14-16, 2011
WorkshopsNovember 17-18, 2011


General Chairs

Hervé Bourlard (Idiap)
Thomas S. Huang (Univ. of Illinois)
Enrique Vidal (Tech. Univ. of Valencia)

Program Chairs

Daniel Gatica-Perez (Idiap)
Louis-Philippe Morency (Univ. South. California)
Nicu Sebe (Univ. of Trento)

Demo Chairs

Kazuhiro Otsuka (NTT Comm. Sci. Lab.)
Jordi Vitrià (UB/CVC, Barcelona)

Workshop Chairs

Fernando de la Torre
(Carnegie Mellon Univ.)
Alejandro Jaimes (Yahoo! Research, Barcelona)

Publication Chair

Jose Oncina (Univ. of Alicante)

Student & Doctoral Spotlight Chair

Li Deng (Microsoft Research and Univ. of Washington)

Sponsorship Chair

Nuria Oliver (Telefónica I+D)

Publicity Chair

Helen Mei-Ling Meng (CUHK, Hong Kong)

Local Organization Chair

Luisa Micó (Univ. of Alicante)

Treasurer

Jorge Calera (Univ. of Alicante)

Local organizers

Xavier Anguera (Telefónica I+D)
A. Javier Gallego Sánchez (Univ. of Alicante)
Ida Hui (CUHK, Hong Kong)
Jose Manuel Iñesta (Univ. of Alicante)
Alejandro Toselli (Tech. Univ. of Valencia)



RELATED
Accepted Papers for ICMI-MLMI 2010


NOTE:  ICMI 2011 will be held after ICCV 2011, the 13th International Conference on Computer Vision in Barcelona.

Nov 11, 2010

Interactive Touch-Screen Technology, Participatory Design, and "Getting It", Revisited

I've been planning on updating one of my popular posts, "Interactive Touch-Screen Technology, Participatory Design, and Getting It" for a while. 


Here is a compromise - since much still rings true two years since I wrote it, the bulk of this post remains the same.   I've updated a few sections with additional video examples of interactive touch-screen applications, good and bad, along with a few links and resources, located at the bottom of the post. 


(The missing piece of information?  An update about apps for the iPad and similar touch-screen tablets.)

Sit back and enjoy!


http://www.ehomeupgrade.com/wordpress/wp-content/uploads/hp_touchsmart_pc.jpghttp://www.wired.com/images/article/full/2008/08/han_interview_630px.jpg
-Images: HP; Wired

There's been some discussion over the reasons why so many people don't understand touch screen, or "surface" computing, even though research in this area has been going on for years.

As the new owner of the HP TouchSmart, I know that I get it.

The research I've conducted in this area suggests that people will "get-it" only if there is a strong commitment to develop touch-screen "surface" applications through a user-centered, participatory design process. In my view, this should incorporate principles of ethnography, and ensure that usability studies are conducted outside of the lab.


This approach was taken with
Intel's Classmate PC. Intel has about 40 ethnographic researchers, and sent many of them to work with students and teachers in classrooms around the world. (A video regarding ethnographic research and the Intel Classmate project can be found near the end of this post.)

http://download.intel.com/pressroom/kits/events/idffall_2008/images/Picture007.jpghttp://www.classmatepc.com/images/advocateImage.jpg
-Images: ClassematePC


Where to start?
K-12 classrooms and media centers. Public libraries. Malls. Hospital lobbies and doctor's offices. Any waiting room. Staff lounges in medical centers, schools, and universities. Community festivities and events. Movie theater lobbies. Museums and other points of interests.


I believe we need to take a "touching is believing" approach.

Here are some thoughts:
When I try to explain my fascination with developing touch-screen interactive multimedia applications, (interactive whiteboards, multi-touch displays and tables, and the like), many of my friends and family members eyes glaze over. This is particularly true for people I know who are forty-ish or over.

Even if you are younger, if you never saw the cool technology demonstrated in the movie Minority Report, or if you have limited experience with video games, or if you haven't came within touching distance of an interactive whiteboard, the concept might be difficult to understand.


The reality?
Even people who have the opportunity to use surface computing technology on large screens do not take full advantage of it. Multi-touch screens are often used as single-touch screens, and interactive whiteboards in classrooms are often serve as expensive projector screens for teacher-controlled PowerPoint presentations.


Most importantly, there are few software developers who understand the surface computing approach, even with the popularity of the iPhone and iPod Touch. Most focus on traditional business-oriented or marketing applications, and have difficulty envisioning scenarios for surface computing.  There is a need for a breath of fresh air!

Another factor is that not all people entrusted to market surface or touch screen computing fully understand it.
http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/MicrosoftHUGWishyouwerehereDay2_82D3/IMG_0550_thumb.jpg
Despite a cool website showing off the goods, Microsoft's Surface multi-touch table has been slow to take off, limiting hope of bringing down the price tag to a price most families or schools could afford. (The picture above depicts an application for the Surface designed for health care professionals, not K-12 science education.)

Although you can't buy a Surface table for your family room, it is possible to buy a TouchSmart.  
HP's TouchSmart website is engaging and highlights some examples of touch-screen interaction, but most people don't seem to know about it. (Since this post was last written, there are many more touch and multi-touch options available to the public, such as the  Dell, the iPad, etc.)

Unfortunately, you wouldn't have a clue that the HP TouchSmart exists browsing the aisles at Circuit City or Best Buy!

When I was shopping for my new TouchSmart, I noticed that from a distance, the TouchSmart looked just like the other larger flat-screen monitors filling up the aisles. The salespeople at both stores were not well-informed about the system. The only reason I knew bout the new TouchSmart was related to my obsession with interactive multimedia touch-screen applications- designing them, developing them, studying them, reading about them, blogging about them.... ; }

More thoughts:

After studying HCI (Human-Computer Interaction), and relating this knowledge to what I know as a psychologist, my hunch is that the "Window Icon Mouse Pointing-device" (WIMP) and keyboard input mind-set is embedded in our brains, to a certain extent. Like driving a car, it is something automatic and expected. This is true for users AND developers. (Update - See The Post WIMP Explorers' Club: Update of the Updates for a review of a discussion among passionate post WIMP folks)

Think about it.

Suppose one day, you were told that you no longer were allowed to control your car by turning on the ignition, steering the wheel, or using your feet to accelerate, slow down, or stop the car! Instead, you needed to learn a new navigation, integration, and control system that involved waving your hands about and perhaps speaking a few commands.

For new drivers who'd never seen a car before, this new system would be user-friendly and intuitive. Perhaps it would be quite easy for 16-year-old kids to wrap their heads around this concept. For most of us, no. Imagine the disasters we would see on our streets and highways!

When we think about how newer technologies are introduced to people, we should keep this in mind.

In my mind, spreading the word about surface computing is not a "if you build it, they will come" phenomenon, like the iPhone. We can't ignore the broader picture.

From my middle-age woman's vantage point, I believe that it is important that the those involved with studying, developing, or marketing surface computing applications realize that many of us simply have no point of reference other than our experiences with ATMs, airline kiosks, supermarket self-serve lanes, and the like. (The video clip at the very end of this post provides a good example of touch-screen technology gone wrong.) -UPDATE: additional videos were added to this post.

Be aware that there are substantial numbers of people who might benefit from surface computing who prefer to avoid the ATMs, airline kiosks, and self-serve grocery shopping.

Realize that the collective experience with technology, in many cases, has not been too pretty. Many people have had such user-unfriendly experiences with productivity applications, forced upon them by their employers, that any interest or desire to explore emerging technologies has been zapped.

My own exposure to interactive "surface" related technology was somewhat accidental.
A few years ago, a huge box was deposited into the room I worked in a couple of days a week as a school psychologist at a middle school. After a week or so, I became curious, and found out that it was a SmartBoard. Until then (2002!), I did not know that interactive whiteboards existed.

The boxed remained unopened in the room for the entire school year, but no worry. I played with the only other SmartBoard in the school, and found a couple at the high school where I also worked. I hunted for all of the applications and interactive websites that I could find, and tried them out. That is when I was hooked. I could see all kinds of possibilities for interactive, engaging subject area learning activities. I could see the SmartBoards potential for music and art classes. With my own eyes, I saw how the SmartBoard engaged students with special needs in counseling activities. (By the way, if you are working with middle school students, PBS Kid's ItsMyLife website activities work great on an interactive whiteboard.)

A few years have passed, and reflecting on all of my fun experiences with interactive whiteboards, with and without students, I now understand that many teachers still have had limited exposure to this technology.

This school year, many teachers are finding themselves teaching in classrooms recently outfitted with interactive whiteboards, scrambling along with educational technology staff development specialists, to figure out how it works best with various groups of students, and what sort of changes need to be made regarding instructional practice.


For the very first time, interactive whiteboards were installed in two classrooms at one of the schools I work at. One of the teachers I know thanked me for telling her about interactive whiteboards and sharing my resources and links.

If I hadn't let her know about this technology, she wouldn't have volunteered to have one installed in her classroom. It has transformed the way she teaches special needs students.

In the few months that she's used the whiteboard, I can see how much it has transformed the way the students learn. They are attentive, more communicative, and engaged. The students don't spend the whole day with the whiteboard - the interactive learning activities are woven into lessons at various times of the day, representing true technology integration.

Now let's see what happens when all-in-one touch-screen PC's are unleashed in our schools!

UPDATE:  Take a look at a post I wrote for Innovative Interactivity just after SMART Technologies acquired NextWindow - the post describe in detail how interactive whiteboards are transforming learning and teaching in a program for students with special needs.
SMARTTechnologies Acquires NextWindow: A "smart window" to the world


There are some interesting changes going on at the intersection of HCI and educational technology research.  I participated in a workshop at CHI 2010 last April and was impressed by what is going on in this area, around the globe:   Next Generation of HCI and Education

Value of ethnographic research:
Ethnographic Research Informed Intel's Classmate PC
"Intel looked closely at how students collaborate and move around in classroom environments. The new tablet feature was implemented so that the device would be more conducive to what Intel calls “micromobility”. Intel wants students to be able to carry around Classmate PCs in much the same way that they currently carry around paper and pencil." -via Putting People First and Ars Technica

The video below is from Intel's YouTube Channel. Information about Intel's approach to ethnographic research in classrooms during the development of the Classroom PC is highlighted. This approach uses participatory design and allows the set of applications developed for the Classmate PC to reflect the needs of local students and teachers. Schools from many different countries were included in this study.




FYI: TOUCH SCREEN DISPLAYS:  NEED FOR IMPROVEMENT!

Touch Screen Coke Machine at the Mall: 90 Seconds to get a Coke


User-Unfriendly Interactive Display in the Rain (Ballantyne Village Shopping Center)

User-Unfriendly Information Kiosk Interactive Map
I encountered this puzzling and frustrating interactive directory/map at the Cleveland Clinic.  When I went to visit a relative at the hospital a year or so later, the map was no longer there.


BETTER EXAMPLES OF INTERACTIVE SCREENS:
Here are some interesting pictures from lm3labs, which are in my interactive usability hall of fame:

http://catchyoo.typepad.com/photos/uncategorized/2008/06/30/4654.jpghttp://farm3.static.flickr.com/2172/2233673451_6a48db8bff.jpg?v=0


Samsung's new Omnia SDG i900 was re-created in a much larger size, using lm3lab's Ubiq'window touchless technology.For more about lm3labs, including several videoclips, take a look at one of my previous posts: Lm3Labs, Nicolas Leoillot, and Multimedia Interaction

Midwife Toad App on a Microsoft Surface, Discovery Place Science Center


TellTable:  Digital Storytelling on the Surface:  Microsoft Research, UK


DECEMBER 31, 2009 -Interactive Soda Machine for Fun

The interactive screen on the Coke machine attracted the attention of this young child. He loved spinning the image of the bottle. So did the dad! He said, "I'd like something like this for my home!". I told him about the HP TouchSmart - both the dad and the mom did not know that there were affordable all-in-one touch screens available, but they knew about SMARTboards, because their children's classrooms had them.  Note:  No one from this family actually purchased a soft drink.  I was hoping to time how long it would take them to do so!



Some resources:
lm3labs (catchyoo, ubiq'window)
NUITeqNUI Group (See member's links)
Sparkon (See members links and multi-touch projects)

(More information and resources can be found by doing a "multitouch" or related search on this blog or The World Is My Interactive Interface.)

If you have plenty of time, take a look at my Post WIMP Explorers' Club YouTube playlist.
"Natural user interfaces, gesture interaction, multi-touch, natural interaction, post WIMP examples and more..."

FYI: I visited the Ballantyne Village shopping center a couple of months ago to follow up on the interactive displays, including the one I tried to use while it was raining.   The shopping center changed ownership, and the displays were replaced by the old-fashioned kind, pictured below: