Essential Interaction Design Essays and Articles: Dan Saffer's Lists, Don Norman, and Interactions Magazine

I came across a link about Dan Saffer's recent post, Essential Interaction Design Essays and Articles.  Equally important is Dan Saffer's List:  Top Ten Essential Interaction Design Books. 

Dan Saffer is one of my "important influences".  When I was taking HCI and Ubiquitous Computing courses, I bought the first edition of his book,  Designing for Interaction:  Creating Innovative Applications and Devices.  In today's world of technical convergence, it is an important read, as Saffer's content crosses a number of disciplines.

Thoughts:
It doesn't surprise me to learn that the #1 book on Saffer's Essential Interaction Design Books list is  list is Don Norman's The Design of Everyday Things.  According to Saffer,  "there’s no getting around it: this is the book. Affordances, mental models, and other bits that have all become part of the general lexicon all started with The Don’s book. A must read." 

Don Norman's book was required reading in the Human-Computer Interaction class I took a few years ago.  As I read through the book, I sensed a familiar tone.  I later learned that Don Norman was the co-author of a required textbook for one of the psychology courses I took when I was a university student the first time around.    



Don Norman's thinking has influenced me for decades - he continues to be an influence, because he writes articles for one of my favorite publications, Interactions Magazine:



It brightens up my day when I open up my mailbox- the one at the end of my real-life driveway- and find my Interactions magazine, in all of its well-designed, well-written,  semi-glossy-paged glory, waiting for me to open up and read.   The September/October, 2010 issue includes articles on topics related to authenticity in new media, the complexity of "advancement", design and usability, and the politics of development. 


A must-read is Gestural Interfaces: A Step Backwards in Usability, co-authored by Don Norman and his collaborator, Jakob Neilson, 

Here is an excerpt from the article, which highlights some of the problems of rushing to get products with natural-user interfaces out to market:

"Why are we having trouble? Several reasons:

• The lack of established guidelines for gestural control
• The misguided insistence by companies (e.g., Apple and Google) to ignore established conventions and establish ill-conceived new ones.
• The developer community’s apparent ignorance of the long history and many findings of HCI research, which results in their feeling empowered to unleash untested and unproven creative efforts upon the unwitting public"

(Interactions Magazine is a publication of ACM CHI -Association of Computing Machinery, Computer-Human Interaction interest group).


Other articles by Don Norman, published in Interactions Magazine:
The Research-Practice Gap: The Need for Translational Developers 
Natural User Interfaces are not Natural 
The Transmedia Design Challenge: Technology that is Pleasurable and Satisfying
Technology First, Needs Last: The Research-Product Gulf
To be published, available on the jnd website:
Systems Thinking:  A Product is More Than The Product  


SOMEWHAT RELATED
My resource pages:
RESOURCES: Natural User Interaction, InfoViz, Multi-touch, Blog roll, and More - a huge mega-list of links! 
Conferences, Research, Resources page


Living with Complexity
Donald Norman, to be release in October 2010



Interactions Archives


Here are a list of books/articles, suggested by Dan Saffer's readers:


Designing for Interaction – Saffer, D. (2nd Edition; 2009)
Thoughts on Interaction Design – Kolko, J. (2009)
The Humane Interface – Raskin, J.
Digital Ground – McCullough, M.
Inmates are running the Asylum – Cooper, A
Designing Interactions – Moggridge, B (ed.)
Everyware – Greenfeild, A.
Designing Social Interfaces – Malone & Crumlisch
Emotional Design – Norman, D.
Invisible Computer – Norman, D.
Persuasion Technology – Fogg, BJ
Thoughtful Interaction Design: A Design Perspective on Information Technology by Jonas Lowgren and Erik Stolterman (Paperback – Mar 30, 2007)
Designing Visual Interfaces by Mullet/San
Steve Krug – Don’t Make Me Think: A Common Sense Approach to Web Usability
Design Research: Methods and Perspectives edited by Brenda Laurel 
Information Architecture (“The Polar Bear Book”) by Peter Morville.


Thanks to Putting People First for the link to Dan Saffer's list!

Dr. Jan Borchers' (Annotated) Top Ten List of Books on Human-Computer Interaction - Of interest to HCI students (and HCI students at heart...)

The academic year is coming up, and a new wave of students will be searching for good resources pertaining to human-computer interaction and related areas of study. A couple of months ago, I shared the following information on a blog post, but thought it was worthy of recycling.

The list is useful to HCI students, but also to people who have little background in HCI who find themselves working on real-life projects that require a good amount of this knowledge.

Dr. Jan Borchers, head of the Media Computing Group at RWTH Aachen University, recommends the following list of books. I've read many of these books and I agree that this list is great. (The comments regarding the book are Dr. Borchers'.)

Dr. Jan Borchers' (Annotated) Top Ten List of Books on Human-Computer Interaction:

1. Alan Dix, Janet Finlay, Gregory D. Abowd, and Russell Beale: Human-Computer Interaction, 3rd ed., Prentice Hall, 2004. Currently the best, most well-rounded book I know to teach introductory HCI if you need to limit yourself to a single title. Technical enough, good breadth, not too fuzzy for a CS curriculum, very current, with a web site that includes resources such as sample programs, slides, etc.

2. Ben Shneiderman and Catherine Plaisant: Designing The User Interface, 4th ed., Pearson Addison-Wesley, 2004. Best overall reference book for all areas of HCI, providing an introduction and great up-to-date pointers to most sub-fields of HCI research and practice, especially different interaction techniques. His Golden Rules of User Interface Design and sample questionnaires for user testing are very useful in an introductory class. Unfortunately, the companion web site costs money after an initial trial period.

3. Donald A. Norman, The Design Of Everyday Things, Basic Books, 2002. A classic text from 1988 with an updated introduction that, while some of the technologies described or envisioned seem somewhat outdated now, still provides the best introduction to the spirit of good human-centered design. A not too technical read with hilarious stories of badly designed everyday technology, it provides some very useful basic models for human cognition, such as the Seven Stages of Action. This book also introduced the fundamental concept of affordances to HCI. Changed my view of the world of technology around me, and is probably the best initial brainwash for engineering students to "get" user-centered design.

4. Jenny Preece, Yvonne Rogers, and Helen Sharp: Interaction Design, 2nd ed., Wiley, 2007. This title focuses more on the process of designing good user interfaces, and is less technical, but excellent and up-to-date in the area it addresses. The companion web site has slides, case studies, and other materials.

5. Bill Moggridge, Designing Interactions, MIT Press, 2008. A truly beautiful "coffee-table style" book on interaction design, also covering product and industrial design of digital technology (Moggridge is a founder of IDEO). It has wonderful short essays about seminal digial product designs, from Engelbart's mouse, to the Mac and Palm, to Google and other internet services, as well as articles on digital product design theory. My own Sweet Sports and Baroque Technology article was based on one of the theory articles. Special treat: video interviews and chapters are available for free, on a weekly rotation, at http://www.designinginteractions.com/.

6. Bill Buxton, Sketching User Experiences, Elsevier, 2007. Similar to Moggridge's book in style, this book focuses on the early stages of product design. It also includes very interesting stories of key interactive products, such as Apple's iPod. And of course it's written by one of the long-time key players in HCI. More at http://www.billbuxton.com/.

7. Terry Winograd (ed.): Bringing Design to Software, Addison-Wesley, 1996. An excellent and very well edited collection of contributions from key players in HCI, from Kapor's Software Design Manifesto to Rheinfrank's Design Languages. Its particular value also comes from the profiles that link chapters and give an insider's view of how some of the most seminal UI designs came to be, from the Xerox Star to VisiCalc and HyperCard. Terry has some information about his book at http://hci.stanford.edu/bds/, and I used it with great success when I had the fortunate opportunity to teach an introductory HCI class in his program at Stanford in 2002.

8. Brenda Laurel (ed.): The Art of Human-Computer Interaction, Addison-Wesley, 1990. While ancient by today's standards, this book is another carefully compiled and very coherent collection of highly relevant articles on HCI by some of the most influential people in the field. I particularly like the article by Scott Kim on interdisciplinary design, and Tom Erickson's chapter.

9. Apple Computer: The Apple Software Design Guidelines, latest edition 2005. OK, I'm a Mac head, but then many HCI people are because Apple has such an excellent sense of doing the right thing when it comes to user interface design. These guidelines have been around since the 90's, with several new editions since then, and especially Part I ("Application Design Fundamentals") contains excellent, system-independent, hands-on advice for anybody developing interactive software, especially desktop applications. And it's free! Apple's developer website has the latest version both online and as downloadable PDF. I often recommend this as a quick read for engineering types that just want the bare essentials to help avoid major UI design catastrophes.

10. Jef Raskin, The Humane Interface, Addison-Wesley, 2000. Similar to Norman's book above, but more recent and more technical, this is another good first read to start thinking about user interface design, written by the father of the original Apple Macintosh. Some of the ideas presented here are quite unusual, and that's intended. Some related materials, such as demos of his Zoomable User Interface and The Humane Environment are at http://www.jefraskin.com/.

"So that's my top 10 list. I may add some more in the future. But I figure it's more important to restrict myself to those books I think are really outstanding than bother you with additional titles that don't really have that special something....For a good current PhD-level HCI reading list that is based more on papers and individual chapters than single books, see Terry Winograd's HCI reading list at Stanford University." -Dr. Jan Borchers


While you are at it, Dr. Borchers has a list of HCI hardware toolkits for physical user interface prototyping.

(I want to take more HCI classes and play with this stuff!)