Showing posts with label ROI. Show all posts
Showing posts with label ROI. Show all posts

Oct 28, 2012

More Tablets, More Mobile, More Social. On The Media's The Facebook Show, Adobe's Social 'Metrics, not Myths' Campaign UPDATE2

I've been thinking about giants like Google and Facebook and how they have been slow to figure out how to adapt to the rapid adoption of mobile technologies, such as tablets and smartphones, among their users/ad viewers/consumers.  

Social media marketing is a somewhat uncharted territory, and the landscape is much different from the "push" media environment of television in days past.  

Here is what came across my path today on this topic:

This morning I was delighted to listen to "The Facebook Show". produced by On The Media.  I've embedded it below for your listening pleasure:

THE FACEBOOK SHOW



When I got home, I turned on the TV as I put away groceries, and viewed the Adobe's recent ad, "The Slap", which is meant to convince people that there is a way to measure the ROI  of ad campaigns utilizing social media.  It is part of the Metrics Not Myths series. 



I've embedded a few of the episode below.   (I'd rather see the creative effort focus on an anti-bullying campaign, but that is another story.)

Warning, watching these ads while contemplating digital media consultants and marketing buzzwords might be painful!    

"Today, we launched a brand new marketing campaign we’re calling “Metrics, not myths.” Our approach is to identify top myths about digital marketing that plague brands, agencies, chief marketing officers and CEOs and turn them on their head — with irony, humor, a provocative point of view and proof." - Adobe

The Slap

BS Detector


Buzzwords that get zapped:
Bigger picture, ripple effect, go for the key influencers, at the end of the day, halo effect, brand recognition, fine tune engagements, 360 view of the customer, cross segment synergies, likes, closed loop marketing, search, classification of our brand, SEO, click-through rates, make it go viral.....

Marketing is BS


RELATED
Behind the Scenes of Adobe's 'Metrics, Not Myths' Campaign
Time Moran, CMO.com 10/26/12
In Defense of Marketing
Ann Lewnes, Adobe CMO, 10/23/12
"There has never been a better time to be a marketer."
Adobe Study: Click Here: The State of Online Advertising (pdf) 
"Consumers rate Advertising/Marketing among the least valuable professions."
Metrics not Myths for your webinars
Guillaume Privat, Adobe Connect Blog, 10/25/12
Adobe Marketing Cloud
Webinar:  Creative matters: optimizing Facebook pages for brands (Adobe)
Guidebook:  A creative guide to Facebook Pages: Timeline for Brands (Adobe)
Previous Post: What Happens When Post-Mass Market Goes to Market?  Bob Garfield's insightful video, and more...

Jan 15, 2011

Saturday Quick Links: Digital Signage and Digital Out of Home (DOOH), via The Digital Signage Insider, Digital Signage Today, and more

The links:

Walmart and Microsoft Talk Up Digital Signage at the NRF
Bill Gerba, The Digital Signage Insider, 1/14/11
Wirespring


NRF: Walmart unveils ROI data for in-store digital signage campaigns
James Bickers, Digital Signage Today, 1/10/11


"C-Tailing" (Converged Retailing)  - NCR
NRF: Convergent technologies on the retail horizon
Cherrhy Butler, Digital Signage Today, 1/11/11

RELATED
Connecting Your Business to Devices and Customers with Windows Embedded

View more presentations from Microsoft Windows Embedded.
Barb Edson, Sr. Director of Marketing, Windows Embedded



Here are a few resources related to this topic:


(LocaModa blog)

LocaModa's whitepapers
Blogs:

COMMENT
Designers and developers need to think about off-the-desktop technologies as a new form of the web/internet.  Information architects who understand interactive media/transmedia, cross-display/device, cross-platform, and interaction design within a broader context are sorely needed in this space.  


The presentation below, by Chris Thorne, Lead Information Architect and User Experience Consultant working for the BBC, provides a good overview about this topic:
Over the past months I've been gathering video and photos of my encounters and interactions with digital signage as a consumer/customer/user during my every-day activities such as shopping, traveling, vacationing, and so forth, which will be included in a post or series of posts in the near future.   


I have content related to interaction with various QR tags,  interactive kiosks, interactive displays and TV on a cruise ship, an interactive touch screen at J.C. Penny, and more.  If you are a regular reader of this blog, you know that my interests include user experience of DOOH, interactive displays in public spaces, and so forth.  


Note:  Despite all of the technological innovations in this converging field, issues related to context, usability, and accessibility are not consistently addressed from a broader systems point of view.