Feb 2, 2011

"Undercover User Experience" by Cennydd Bowles and James Box: Charlotte UX Book Club Skype Session and Discussion

I just got back from a meeting of the Charlotte UX Book Club.  The group meets in the loft office of the Charlotte branch of Atlanta-based Macquarium,  and provides a great opportunity for like-minded folks to socialize and toss around informed ideas.


Tonight's meeting featured Cennydd Bowles and James Box, the authors of Undercover User Experience.  They joined the group via Skype, on a large screen TV.  After a minute or so, it was as if they were right in the room, even though they were in the UK.  What a delightful experience!


Cennydd and James both work at Clearleft, a team of designers and creative technologies that provide user-experience consulting.  They are bright, insightful, and know their stuff.  The book packs in a lot of good information in an easy-to-read, concise, and thought provoking manner.  The author's address tools of the trade within the context of how work gets done across disciplines in organizations.  


In my opinion, this book would be useful to people working on traditional projects as well as those who focus NUI design & development for emerging technologies.


BTW: Cennyd Bowles will be the closing plenary speaker at the IA Summit 2011 in March.




"Deliverables are a step on the journey, not the end of the line" -Undercover UX Design





Here are a couple of quotes from the Amazon.com editorial reviews:

  Product Description

"Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture."

  From the Back Cover

"Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies: usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is tricky. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture." 
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